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Artificial Intelligence in Retail

Retailers can leverage existing camera infrastructure in powerful new ways using Avathon’s Autonomy Platform. Track footfall/traffic, inventory management, product engagement, customer experience, and more—all while enhancing safety and security inside and outside their stores.

Improve customer experience using visual AI for retail analytics.

Enhance safety and security for increased revenue and profitability.

Transform existing camera equipment into actionable insight harvesters.

Improve customer experience

Compared to e-commerce models, brick-and-mortar retailers face a much tougher challenge tracking the individual touchpoints between customers and the business. Computer vision-enabled solutions provide the ability to harvest valuable information from video feeds inside and outside stores and provide real-time KPIs on customer traffic, queueing, and wait times, and provide stock-out alerts to improve customer experience.

Reduce shrinkage and theft

Using the power of visual AI with existing camera infrastructure, retailers can minimize theft and product shrinkage, driving greater profitability. The Avathon Industrial AI platform supports use cases such as pocketing items and self-check-out counter fraud to alert store personnel in a timely fashion.

Enhance health & safety

Our visual AI technology makes stores safer and more secure by recognizing risky situations in real time so that store personnel and authorities can respond immediately when time is of the essence. Alerts are sent to store managers and security teams without needing a team of people monitoring the video feed.

General John R. Allen (Ret)

Board Member

General John R. Allen is a retired four-star Marine Corps General and former commander of NATO and U.S. forces in Afghanistan, leading a 150,000-strong coalition force at the height of the war. He was the first Marine to command a theater of war. Following his military service, General Allen served as Senior Advisor to the Secretary of Defense on Middle East Security and later as Special Presidential Envoy to the Global Coalition to Counter ISIL, where he helped grow the international coalition to 65 member nations.

A career shaped by global complexity and high-stakes diplomacy, Allen’s combat and operational tours span the Caribbean, Balkans, Iraq, and Afghanistan. In Iraq’s Al Anbar Province, he played a pivotal role in supporting the Sunni Awakening that contributed to the defeat of Al Qaeda.

Allen also served as Deputy Commander of U.S. Central Command (CENTCOM), where he helped oversee strategic security across the Middle East and Central Asia. Earlier, as the principal director of Asia-Pacific policy in the Office of the Secretary of Defense, he helped shape U.S. regional policy, including involvement in the Six-Party Talks on North Korea.

He is currently a Strategic Advisor to Microsoft and a member of its Advisory Council, a Senior Fellow at Johns Hopkins Applied Physics Lab, a Fellow of the American Academy of Arts and Sciences, and a permanent member of the Council on Foreign Relations. He previously served as President of the Brookings Institution (2017–2022).

A published author and thought leader in emerging technology and global security, General Allen co-authored Turning Point: Policymaking in the Era of Artificial Intelligence and Future War and the Defence of Europe. He is also a co-inventor of several AI-related patents and advises technology startups.