How to Redesign Work for AI

In a recent article on the Adam Mendler website, Adam observed that to redesign work for AI, leaders must look beyond adding new technology to existing jobs and processes. AI changes not only which tasks can be automated, but also which decisions can be accelerated, where human judgment can create the greatest value, and how work should move throughout an organization.

In the article, Avathon CEO Pervinder Johar noted that “Building an AI-ready workforce starts with recognizing that this is not simply a technology rollout or a training initiative. It’s a fundamental shift in how work gets done. Organizations need people who understand AI, but they also need people who deeply understand the business. An AI engineer may understand the technology, but experienced operators understand the realities of running a factory, managing a supply chain, or maintaining a critical asset. That operational knowledge is exactly what enables AI systems to learn, reason, and make better decisions. Leaders also need to prepare for the reality that AI will increasingly take on many of the tasks and roles as they are performed today. As AI becomes more capable of learning, reasoning, coordinating work, and executing decisions, many operational responsibilities will become autonomous. The opportunity for people is not simply to continue doing the same work with better tools, but to take on new roles designing, managing, governing, and optimizing AI-enabled operations. The organizations that succeed will be those that invest as much in preparing their people for these new responsibilities as they do in deploying the technology itself.”

To read the full article, which includes the perspectives of numerous other industry leaders, click here.