Imagine your technician having a “conversation” with your equipment data to troubleshoot failures and system problems. Or automatically analyzing accident reports and camera footage to make your employees safer.
These applications are available today for companies that use AI to interrogate their unstructured data—the event logs, images, customer feedback social media posts and reports that technicians and managers create each day. Without powerful technology, it’s difficult or impossible to analyze at scale, making it effectively invisible to your teams.
There’s an immense amount of data in the world—both structured and unstructured—and it increases significantly every year. Globally, organizations generate about 403 million terabytes of new data each day. In fact, 90% of humanity’s total cache of data is from just the most recent two years. And as much as 80% of that data is the unstructured sort.
How can managers and executives tap into their unstructured data to deliver greater operational insights that lead to better performance, lower cost and reduced risk. Natural language processing (NLP) is the key.
Natural language processing extracts value from unstructured data
You’re probably experiencing NLP every day. Applications like predictive text and autocorrect in word processors, chatbots that respond to our questions like humans, email filtering, text dictation, real-time language translation and even the targeted ads you might receive after a verbal comment over breakfast—all depend on NLP.
Companies save time and money through effective and efficient analysis of unstructured data and also create safer workplaces, higher quality products and more satisfied employees and customers. By automating workflows around unstructured data, NLP helps streamline high-value business decisions, minimize operating costs and reduce human error.
NLP technology teaches machines to understand language the way humans do. But the real benefit of NLP is its ability to read and understand the immense quantities of unstructured data created by day-to-day industrial operations.
NLP delivers actionable real-world results
You may be using NLP to
- Improve safety by automatically analyzing incident/injury reports
- Enhance customer experience by reviewing customer communications like social media posts, emails and customer feedback documents
- Identify strategic business opportunities by interpreting analyst reports, partner contracts, news coverage and press releases
In the industrial sector, Avathon customers are using an aircraft maintenance application that empowers technicians to conduct machine-to-human dialog for troubleshooting asset failures and mechanical issues. NLP enables high-accuracy work, assessing faults using natural language queries, optimizing workflows and delivering relevant documentation more quickly. This solution reduces the cost of maintenance and improves aircraft availability by up to 10%.
Natural language processing meets the challenge of optimizing performance
By creating structure and gaining actionable insights from such data, NLP enables faster, more accurate decision-making. By organizing documents into logical groupings, it’s easier to find answers to your specific questions.
NLP interprets documents through a variety of lenses (topic, author, time/date and location) to maximize the likelihood of identifying actionable insights quickly. Also, NLP understands industry-specific jargon and uses this understanding to find answers without the need for additional programming or training.
By analyzing vast amounts of unstructured data with NLP, customers have improved operating efficiency and worker safety. NLP discovers the meaning embedded inside the data and makes it available to operators and managers, unlocking insights faster and more efficiently, reducing operating cost and optimizing safety and profitability.
Powerful language-based AI tools are here today, and industry leaders worldwide are using them to improve their operations. Prepare now by understanding your existing data assets and the variety of cognitive tasks and roles in your organization that could benefit from extracting all the insights contained in those assets.
To learn more about Avathon’s Natural Language Processing technology and how it can transform your operations, contact us to schedule a demo.
